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Dr. Chris Bowman is a full-time practicing dentist, speaker, author, and dental coach from Charlotte, North Carolina. A graduate of the University of North Carolina – Chapel Hill School of Dentistry, he started Advanced Dentistry of Charlotte in 1996. A consummate student of business systems, communications and marketing, Dr. Bowman is dedicated to helping dentists from the US and internationally to achieve the highest levels of success and profitability in their practices. In 2005 he founded Dental Insiders, which provides coaching, consulting, and training programs for dentists and dental team members.

In this episode we delve deep into the nuance of communicating with your patients. When to put them at ease and when to induce some concern, using your team to convey a consistent message, all the way down to some specific phrasing that you can utilise to increase your case acceptance rates. Chris and Richard go into depth on a whole host of other topics relevant to case acceptance as well, including Photography, training your team, dealing with different procedures and creating patient awareness.

 

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