This episode was originally published on this site.

Listen to the episode:

PlayPlay

The Fuzzy Metrics, how happy are your patients? I spoke to one dentist who had 25 new clients every month for 20 years, and at that 20 year mark he ran out of clients. Why did this happen? Well, he saw everyone in town, and no one wanted to come back to him.

So, what is a way to actually measure what is going on within your client base? What can we look at to really gauge how happy our client base is, and how can we up the happiness level?


Practice In A Pod is the best source for all things dental podcast! Get complete dental podcast listings, episode links and show notes, and complete archives of your favorite dental podcasts.

Don't know what's out there? Practice In A Pod gives you the latest dental podcast episodes as soon as they are aired on the iTunes podcasting network.

Send us a message at info@practiceinapod.com if you want to add your favorite dental podcast or will be launching one soon.