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Dentists ‘Firings will continue until moral improves.’ During this part of our conversation, Bob and I discuss how this sentiment, although funny, can really sum up the culture in a lot of dental offices across the country. Dentists often run from conflict until things reach the breaking, and then simply fire team members in hopes that the culture changes with a new employee. Bob urges dentists to meet the conflict upfront with clear expectations and accountability measures to keep things from reaching the breaking point.

During part two of the interview, we discuss:

  • The seven deadly sins of management
  • Debunking your limiting beliefs
  • The power of hot seats
  • Why dentists love to run from conflict

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