Listen to the episode:
What’s a new patient? Dentists often talk about how many new patients they get. But, are we all getting the same thing? Numbers geek, Kevin Rossen and I break down the many definitions of new patients on this addition of Metrics Monday.
During our time together Kevin and I discuss:
- When is a reactivated patient a new patient and why
- Tracking the number of new patients per provider
- PPO and FFS offices’ differences in number of new patients and collections per new
- Number of new patients as it pertains to case acceptance
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